Privacy Policy
Updated : 24/10/2024
Zeyo (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy sets out how we collect, use, and protect any information you provide when using our website www.zeyo.co.uk or our services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect and process the following types of personal data:
Personal Information
- Name
- Email address
- Phone number
- Company details
- Payment information
- Other information related to customer surveys and/or offers
Automatically Collected Information
- IP address
- Browser type and version
- Time zone settings
- Operating system and platform
- Information about how you use our site (cookies and similar technologies)
How We Use Your Information
We use your personal information to:
- Provide and improve our services
- Communicate with you, including responding to inquiries
- Process payments and manage billing
- Send marketing communications (only with your consent)
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: When you have given your explicit consent for us to process your personal data for specific purposes.
- Contractual Necessity: When processing is necessary for the performance of a contract with you.
- Legal Obligation: Where processing is necessary to comply with a legal obligation.
- Legitimate Interest: When processing is necessary for our legitimate business interests, provided it does not override your rights.
How We Share Your Data
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may share your information with:
- Service Providers: Third-party vendors that provide services on our behalf, such as payment processors, web hosting, or marketing services.
- Legal Authorities: If required to comply with legal obligations or protect our rights, we may disclose your information to authorities.
Data Retention
We will retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer required, we will securely delete or anonymize it.
Data Security
We are committed to ensuring your data is secure. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.
Your Rights
You have the following rights concerning your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete information.
- Erasure: You can ask us to delete your personal data, subject to certain conditions.
- Restriction of Processing: You have the right to request the restriction of the processing of your personal data.
- Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Object to Processing: You may object to the processing of your personal data based on our legitimate interests.
- Withdraw Consent: Where consent is the basis for processing, you can withdraw your consent at any time.
To exercise these rights, please contact us at:
Email: legal@zeyo.co.uk
Cookies
Our website uses cookies to improve your experience and provide functionality. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and we recommend checking this page periodically to stay informed of any updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Zeyo
Email: legal@zeyo.co.uk
Website: www.zeyo.co.uk